At Gallium, we strive to deliver premier software products and services to our customers. We need your help in identifying areas where we meet your expectations, and pinpointing those things that could be improved. Thus, we want to maintain an open forum with you, our valued customer, to ensure we understand your recommendations and concerns. By completing this short survey, you will help us to continually enhance our products and services.

Thank you!

Fields marked with an * are required. The more information you provide us the better we can serve you.

*Name
*E-mail
Title
*Company
Group/Division
Address
City
State/Province
Zip/Postal Code
Country
*Tel:
Fax:
Product Version
OS

Enter the value of Satisfaction:
1=exceeds expectations
2=excellent
3=good
4=fair
5=poor

Enter the value of Importance:
1=critical
2=essential
3=meaningful
4=helpful
5=minor.

  1. How do you rate Gallium overall?
    1 2 3 4 5 N/A
  2. How would you rate InterMAPhics overall?
    1 2 3 4 5 N/A
  3. How do you rate Gallium's service organization?
    Satisfaction     Importance
    1 2 3 4 5 N/A     1 2 3 4 5 N/A
       
  4. How do you rate Gallium's program management organization?
    Satisfaction     Importance
    1 2 3 4 5 N/A     1 2 3 4 5 N/A
       
  5. How do you rate Gallium's product features?
    Satisfaction     Importance
    1 2 3 4 5 N/A     1 2 3 4 5 N/A
       
  6. How many years have you used InterMAPhics products?
  7. What feature(s) of InterMAPhics do you find the most important and how satisfied are you with the feature?
    1 2 3 4 5
               
    1 2 3 4 5
               
    1 2 3 4 5
  8. What feature(s) of InterMAPhics requires the most improvement and how important is the feature?
    1 2 3 4 5
               
    1 2 3 4 5
               
    1 2 3 4 5
  9. What new feature(s) do you believe would improve the product and how important are they?
    1 2 3 4 5
               
    1 2 3 4 5
               
    1 2 3 4 5
  10. How satisfied are you with Gallium's response to your product issues?
    1 2 3 4 5 N/A
  11. Were you able to implement all of your customer's requirements satisfactorily?
    Yes No N/A

    If No, please explain:

  12. What other products have you used or would you consider using for comparable programs and why?

    How do they compare with InterMAPhics?

  13. What future company or industry standards do you anticipate will affect product changes?
  14. Do you wish to be contacted if further clarification is required?
    Yes No N/A

Additional Comments/Suggestions and/or Issues not covered above: